Terms and conditions

Terms and Conditions of the Hotel Kavousi Resort.

Arrival

  • The arrival at the hotel can be done from 13:00 to 21:00. For arrival after the 21:00 should notify in your reservation.

Departure

  • Leaving the hotel on the last day should be from 8:00 am to 11:30 am. If your departure is before the 8:00 should inform the reception upon arrival.
  • There is the possibility of keeping your luggage until your departure time.

Charges

  • The child’s swing is for free.
  • Children under 2 years old if they have extra bed is free.
  • Max child’s swing per room is 1.
  • The extra charge per person in the room is 10 Euro per night.
  • The room rate does not include meals.

Advance – Payment

  • After your interest about stay in our hotel , you will be asked a deposit of 30% of the total amount. The amount will be charged on the day of booking and is non-refundable, so that your reservation is valid.
  • All reservations are on “hold” until we receive your deposit for this booking.
  • No reservation is considered “CONFIRMED” unless we receive the deposit of reservation.
  • The person is obliged to inform the hotel upon payment of the deposit.
  • You will be asked to pay the remaining amount of the reservation (full amount minus deposit) upon arrival at the hotel.
  • Payment can be made by cash.

Cancellation policy

The management understands that for specific reasons and circumstances you may need to cancel your reservation. You must read and understand the following cancellation policy of your reservation.

Cancellations in space:

  • more than three (3) weeks, full refund  Your Money
  • fifteen (15) to twenty (20) days, 50% charge
  • less than fifteen (15) days, 75% charge
  • less than seven (10) days, 100% charge
  • No show 100% charge
  • In case of departure before the scheduled date, you will be charged 50% of the total amount of the stay, if it is done at least 3 days in advance, otherwise the 100% of total stay.
  • Cancellations are accepted only in writing.

Billing policy

  • Reservation is valid by depositing cash into a bank account (call reception or e-mail us)
  • Your credit card will not be charged, payment of your reservation will be made upon your departure day by cash at the hotel.
  • The credit card guarantee is required to secure your reservation.
  • The hotel reserves the right to pre-authorize the credit card prior to arrival in case of no-show, or m in case of an invalid cancellation. (See cancellation policy)

 

Damages cost by the guest

– In the event of malicious, willful or negligent damage to the room or the hotel, Kavousi Resort will charge the amount or any loss caused.